As the name suggests, ServiceMaster Global Holdings, Inc. provides commercial and residential real estate maintenance and repair services. Its services include pest control, janitorial services, disaster restoration, and home warranties. The company operates through franchises and license agreements. Its end market is the United States. It has over 16,000 employees. The average annual revenue of ServiceMaster is $32 billion. The brand has more than 1,000 employees in more than 80 countries.
The company’s headquarters were originally in Memphis, Tennessee. However, in 2007, global holdings owned and operated eight separate operations across the United States. At the time of the proposed transaction, ServiceMaster employed 2,400 people in Memphis. It is the fourth-largest publicly-traded company in the city, but it had considered moving its 1,200-person headquarters to other cities. The company now employs approximately 50,000 people across the U.S.
ServiceMaster is one of America’s oldest franchised businesses. In 1952, it expanded into carpet cleaning. In 1962, it entered the healthcare field. It was also one of the first companies to use third-party outsourcing. In 1980, it expanded its services to educational institutions. In addition to Carpet Cleaning, ServiceMaster expanded into other areas such as window washing and gutter cleaning. In 1980, it branched out into home improvement, forming a network of franchise and branch-based service companies. In addition, it also acquired American Home Shield, a company that produces more than $1 billion yearly sales.