What is Google Hatred? What are the issues with the way the search engine operates? How can it be used to fight hateful content? Is Google’s approach justified? The company is a victim of the same criticism as other tech companies, but it is important to note that Google is not the only company to experience this problem. A wide variety of companies and organizations are attempting to combat hateful activities on the web. In order to effectively combat the problem, these companies need to come up with novel solutions to tackle this ongoing challenge.
One solution to hate is to make technology work for people instead of against them. The internet companies that can use tech to counteract hateful content have an obligation to report their findings in a clear and accessible way. Google’s transparency report, for example, provides information about the number of videos it removes from YouTube and its role in human and automated flagging. Many people are vulnerable to indoctrination by hate groups or actors. Technology can help stop hate on the web by identifying it in real time and integrating its technology into platforms.
Among other innovations, internet companies should establish teams of experts in the area of hateful activity. They should train content assessors and programmers on how to spot hateful content. Such teams should be positioned in the communities affected by such content. They should also give the designated member of senior management ultimate authority to deal with hateful activities. Finally, they should create a committee of outside experts to report on the impact of their efforts.